Help Center

Order Process

Our process is Send order details -> Receive invoice -> Make deposit -> Wait for production -> Check products before shipping -> Make full payment and ship.


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Shipping Policy

We will pack the products carefully and choose a safe and cost-effective delivery service for our customers. If there is an issue with the product, we will help you resolve it as efficiently as possible.

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We accept numerous methods of payment including: Visa/MasterCard, Western Union, MoneyGram, Bank Transfer, Onepay, Paypal, RIA and Remitly, and agent service


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Return & Exchange

Depending on the circumstances, we will compensate/refund. Return & Exchange Requests must be made within 7 days of receipt.

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General Request

If you have any questions regarding our shipping policies, please contact us at WhatsApp:

(+84) 335311847

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Privacy Policy

2V Hair Factory respects the privacy of online users and recognizes the significance of protecting the collected information about them.

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